Personalize Every Channel—
From Web to WhatsApp
Boost campaign engagement and retention by delivering triggered styling journeys and seamless cross-channel integration—always on-brand, always relevant, everywhere your customers shop.
What It Is
Omnichannel Personalization & Engagement delivers unified, data-driven customer experiences across every touchpoint—web, email, app, SMS, and more—using AI to personalize content and campaigns for every individual in real time.
Ideal Customer Profile
- •E-commerce and omnichannel marketing teams at brands and marketplaces
- •Teams seeking to boost engagement, retention, and campaign performance through seamless, cross-channel personalization
Key Benefits & Features
Event-Based Personalization
Triggered styling journeys for festivals, seasons, and campaigns let you deliver highly relevant, timely experiences that boost campaign engagement and customer delight.
Cross-Channel Integration
Seamless personalization extends from the website to email, WhatsApp/SMS, and app notifications—maintaining unified, 1:1 engagement throughout the customer lifecycle.
Merchant Controls
Robust editing, QA, and override features put brand teams in control of every AI output—ensuring that automated personalization always reflects the brand's voice, values, and standards.